Referring a young person is simple — and it works
We accept referrals from ACT Policing, schools, government agencies, community organisations, and from families themselves. Every referral is reviewed by our program team and matched to the right support.
How it works
Tell us about the young person. The form takes about five minutes. Not sure which program fits? Leave it to us — matching is our job.
A program coordinator gets back to you. They will contact you to discuss fit, timing and consent.
Intake and engagement. We meet the young person and their family, agree goals together, and keep referrers in the loop throughout.
If a young person is in immediate danger, call 000. Canberra PCYC programs are structured supports, not a crisis service.
Prefer to talk it through first? Call our Community Services team on (02) 6296 7822, or see the full list of programs.
Referral enquiry
Canberra PCYC is a registered charity. Referral information is handled in line with our privacy obligations.
You do not need to be a professional to refer
Most referrals come through ACT Policing, Child and Youth Protection Services, schools, justice agencies and community organisations. Families refer directly too, and always have.
For agencies and schools
If you work with a young person who would benefit from structured support, send the enquiry and a coordinator will work through fit and timing with you. We keep referrers informed throughout, because a referral that disappears into a service is no use to the person who made it.
For families
If you are worried about your own child, you can contact us yourself. You do not need a professional to make the referral for you, and you do not need to know which program you are asking for.
